What happens if the apartment looks different from the listing photos?
You can report the issue immediately through the app. We will initiate a prompt investigation and offer relocation support or […]
FAQs about payments, escrow, and payouts
You can report the issue immediately through the app. We will initiate a prompt investigation and offer relocation support or […]
In the rare event that a host cancels, you will receive a full refund automatically and immediate customer support to
Unused nights may be partially refundable, depending entirely on the individual host’s cancellation and early-checkout policy.
You can securely pay for bookings using debit cards or via direct bank transfer.
Yes. All transactions are securely processed and thoroughly protected by modern, end-to-end encrypted payment systems.
To provide hosts with superior liquidity, LibraX processes payouts 24 hours after a successful guest check-in. This ensures a smooth
Yes, you can cancel your booking. Refund eligibility depends strictly on the specific cancellation policy chosen by the host for
Once approved, refunds are typically processed and credited back to your original payment account within 24–48 hours.