Guest Conflict Resolution Policy
How LibraX protects guests from unsafe, misleading, or non-compliant booking experiences.
Policies
Legal and compliance policy documents for LibraX
Host Conflict Resolution Policy
How LibraX protects hosts from unfair guest behaviour, property misuse, and financial disputes.
Host Cancellation Policy
Fees, waivers, and consequences for host-initiated cancellations on LibraX.
General Terms and Conditions
The legally binding agreement governing all use of the LibraX platform, for Guests and Hosts alike.
Terms and Conditions (Host)
The legally binding agreement governing how Hosts list, manage, and provide accommodation through LibraX.
Escrow and Payout Policy
How LibraX’s secure escrow system holds and releases payments, and the commission structure for hosts.
Guest Verification Policy
How LibraX verifies guest identity using Smile ID before allowing bookings.
Guest Cancellation Policy
LibraX’s short-term and long-term cancellation and refund framework for guests, including Flexible, Standard, and Strict tiers.