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FAQs › For Hosts

What is the Caution Fee and how do I get it back?

Quick Answer

A refundable security deposit held in escrow, auto-refunded 24-48 hours after checkout if no damage is reported.

The Caution Fee is a refundable security deposit required for every booking. These funds are held securely in a dedicated Escrow sub-account managed by Paystack. If no damages are reported by the host, the guest’s caution fee is automatically triggered for a refund within 24–48 hours after checkout.

Related Policy

Escrow and Payout Policy

Read policy →

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