Can I manually accept or reject incoming booking requests?
Yes. Depending on your preferred workflow settings, you can toggle between Instant Booking or Manual Approval modes.
FAQs
Frequently asked questions organised by audience
What happens if a guest damages my property?
Hosts must report the incident to LibraX within 24 hours of checkout, providing clear supporting evidence (such as photos or
Can I remove a problematic guest from my apartment?
Yes, you reserve the right to evict a guest if they violate the explicit house rules stated on your listing.
Can I manage multiple apartments under a single host account?
Yes, you can manage an unlimited number of properties and individual listings from a single dashboard.
Can I assign staff members or co-hosts to help manage my listings?
Yes, you can enable co-host access permissions to delegate listing management tasks to your team.
Is my payment secure?
Yes. All transactions are securely processed and thoroughly protected by modern, end-to-end encrypted payment systems.
When do I get paid as a host?
To provide hosts with superior liquidity, LibraX processes payouts 24 hours after a successful guest check-in. This ensures a smooth
Can I cancel my booking?
Yes, you can cancel your booking. Refund eligibility depends strictly on the specific cancellation policy chosen by the host for
How long do refunds take to process?
Once approved, refunds are typically processed and credited back to your original payment account within 24–48 hours.
Is listing a property on LibraX free?
Yes, listing your property is completely free. You only pay a commission fee after a successful booking is completed.