How much commission does the platform charge hosts?
We charge a competitive commission rate between 2% and 5%. The exact percentage varies depending on the total number of […]
FAQs
Frequently asked questions organised by audience
How long does listing approval take?
Most property listings are fully reviewed, verified, and approved within 24–72 hours.
Can agents manage listings for property owners?
Yes, property agents can manage listings on behalf of owners, provided they upload the proper legal authorization.
What documents do hosts need to provide?
Depending on your listing type, required verification documents may include a valid government-issued ID, proof of ownership or authorized property
What is the Caution Fee and how do I get it back?
The Caution Fee is a refundable security deposit required for every booking. These funds are held securely in a dedicated
How do I list my property?
To maintain our “Gold Standard,” all hosts go through a seamless onboarding process: register and complete profile verification, upload your
Will my personal information be shared with anyone?
Your data is fully encrypted and protected. It is only shared securely when strictly necessary to complete and validate a
Can I report a suspicious listing?
Yes. You can use the “Report Listing” tool directly within the app or flag issues via your property review.
Are the apartments audited and inspected?
Yes, every property undergoes thorough physical or high-definition virtual quality verifications to uphold platform standards.
What happens if I am arriving late?
Please notify your host directly through the app as early as possible to prevent any check-in complications.